Strive Together WA Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Statement explains how we collect, use and protect information when you visit our website, contact us, make an enquiry, register for an event, make a booking, subscribe to updates or otherwise interact with us online. Strive Together WA handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP).

When you interact with our website or contact us online, we may collect:

your name
email address
phone number
enquiry, booking, registration or donation details
communication preferences
any other information you choose to provide.

If you provide information about another person, such as a participant, family member, guardian or emergency contact, you must ensure you have authority to do so.

Information we collect

Website information, cookies and analytics

When you visit our website, we may collect general website usage information, including:

browser and device information
pages visited
time spent on our website
referring websites or search terms
general website performance and usage data.

Our website may use cookies and similar technologies to improve user experience, understand how visitors use the site and improve website performance.

Some website analytics information may not identify you directly, but may be capable of recognising your browser or device.

You can disable cookies through your browser settings, although some website features may not work as intended.

We do not sell personal information.

We may share personal information where necessary with:

our employees, contractors or volunteers
trusted service providers who help us operate our website, communications, events, bookings, payments, technology systems or services
professional advisers, regulators or government agencies where required or authorised by law
other parties where you have consented or would reasonably expect us to do so.

Some technology or cloud-based service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to protect personal information in accordance with the APP. APP 8 requires covered organisations to take reasonable steps before disclosing personal information overseas.

Sharing your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

No website or electronic transmission is completely secure, but we use reasonable administrative, technical and organisational safeguards to protect information.

Data security

We may update this Privacy Statement from time to time. The latest version will be available on our website.

Changes to this policy

If you subscribe to updates or provide your email address for a specific purpose, we will use it for that purpose and related communications.

You can opt out of promotional or marketing communications at any time by using the unsubscribe function where available, or by contacting us directly.

Email communication

You may request access to personal information we hold about you, or ask us to correct information you believe is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity before responding.

Access and corrections

If you believe we have mishandled your personal information, you may contact us in writing. We will review your complaint and aim to respond within 28 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Complaints

We may use the information you provide to: respond to enquiries manage bookings, events, registrations or donations provide information about our services communicate updates you have requested improve our website, services and communications manage complaints, feedback or requests meet legal, regulatory or operational obligations.

We may also use de-identified or aggregated information for reporting, planning and service improvement.